Phonak Review

flag In-ear, behind-the-ear, lyric & in-canal aids
  • Offers both traditional & rechargeable devices

  • Smartphone app available

  • Advanced technology used

  • Wide selection of hearing aids

Pros & Cons

  • Bluetooth connectivity
  • Rechargeable batteries
  • More expensive compared to competitors
  • Available only through official distributors

Plans & Pricing

Phonak currently offers 10 different types of hearing aids, specifically designed for different degrees of hearing loss, healing aid style, and other factors that patients find important.

Audeo Lumity
Price is individual
Audeo Life
Price is individual
Audeo Fit
Price is individual
Virto Paradise
Price is individual

Overview

Phonak is a Swiss hearing aid provider, and it has a tradition that lasts more than 75 years. Today, Phonak is part of Sonova Holding AG.As a brand, Phonak manufactures a wide range of hearing aids designed for individuals with mild to profound hearing loss. After 2016, Phonak started manufacturing rechargeable hearing aids, while all the models before this year featured only replaceable batteries.

Rating

  • "Price"
    7 /10
  • "Features"
    7 /10
  • "Ease of Use"
    7 /10
  • "Help and Support"
    6 /10

Available Devices

Phonak Audeo Lumity

Model name: Phonak Audeo Lumity

Description: The Phonak Audeo Lumity is the top choice when it comes to hearing aids from Phonak. It’s widely recommended by hearing care experts, not just because it helps users hear better, but because it offers amazing features that make everyday life easier.

Price: Up to $4,598 for pair, depending on the provider

Monthly cost: none

Battery life: up to 24 hours per charge

Type of hearing aid: receiver-in-canal (RIC)

Bluetooth: yes

Trial: depending on the provider

Warranty: standard 1-year warranty

Shipping: depending on the provider

Financing: depending on the provider

Customer service channels: depending on the provider

Remote adjustment: yes

Water resistance: yes

Speech and noise features: yes

Special features: fully rechargeable batteries, waterproof, 8 different color options

Accessories: TV connectors, discrete microphones, remote controls, batteries, and replacement chargers

Phonak Virto Paradise

Model name: Phonak Virto Paradise

Description: The Virto Paradise is a custom-made hearing aid that offers supreme sound quality and Bluetooth connectivity. The fact that the Virto Paradise is designed to fit your ears perfectly, you won’t have any issues with comfort. This hearing aid also offers amazing speech features that make conversations far more enjoyable. 

Price: Up to $4,598 for pair, depending on the provider

Monthly cost: none

Battery life: up to 24 hours on a single charge

Type of hearing aid: in-the-ear (ITE)

Bluetooth: yes

Trial: depending on the provider

Warranty: standard 1-year warranty

Shipping: depending on the provider

Financing: depending on the provider

Customer service channels: depending on the provider

Remote adjustment: yes

Water resistance: yes

Speech and noise features: yes

Special features: custom-made shape, universal connectivity, speech enhancer

Accessories: TV connectors, discrete microphones, remote controls, batteries, and replacement chargers

Features and Functionality

Aside from helping users hear better, there are many features that Phonak devices offer that increase the quality of life.

Types of Models

Until 2016, all Phonak models used replaceable batteries, while newer Phonak models use rechargeable batteries that eliminate the need for costly and complicated battery replacements. Phonak also designs its products for a wide variety of customers, so users can choose between behind-the-ear, in-the-ear, receiver-in-canal, and extended wear models.

Additional Accessories

Accessories are great additions for hearing aids, especially because they can significantly improve the effectiveness of the aids. Phonak offers several accessories for its models, including TV connectors, discrete microphones, remote controls, batteries, and replacement chargers.

How to Purchase

Unlike most hearing aid manufacturers, Phonak only sells its hearing aids through their official providers. Each of the providers has their own policies that Phonak doesn’t control, so you might get extended warranty or a free trial at one of the providers while the others won’t offer the same. The same applies for the prices and financing.

Brand App

Phonak currently offers 4 different smartphone apps for its users. They’re called MyPhonak, MyPhonak Junior, MyRoger Mic, and MyRoger Coach. Each of the apps is designed for a specific group of hearing aid users. The MyPhonak app is used for personalizing and adjusting hearing aids, as well as connecting to your hearing care professional.

The MyPhonak Junior is designed similarly as the MyPhonak app, but with added features that allow parents to control what their kids can do with their hearing aids. This app is great for busy parents that need to set appointments with hearing care experts for their kids often.

The MyRoger Mic app is made specifically to help adjust and customize your microphone, while the MyRoger Coach app allows users to select between several hearing options, offers help with using the microphone in different situations, and even offers translation for a few languages.

Ease of Use

Phonak hearing aids are simple to use, however, the brand app that’s available for every hearing aid makes it even easier to set up and adjust your hearing aids to your personal preferences.

In order to get Phonak hearing aids, visiting a hearing care expert is mandatory.

Set Up & Activation Process

Although Phonak offers a free online hearing test on their official website, it’s mandatory to visit a hearing care expert for a full hearing checkup. If you decided on getting Phonak hearing aids, make sure you visit a hearing care specialist that’s also a Phonak hearing aid provider.

The price, financing options, and delivery depends on the provider, and Phonak doesn’t have any control over these aspects. 

 

The brand app, aside from letting you manually adjust your hearing aids, is connected to your hearing care expert who can monitor the condition of your hearing remotely.

Customer support

Regarding help and support, Phonak only offers instructions, how to guides, and frequently asked questions on their official website. All the help and support is available through the official supplier of Phonak hearing aids.

  • Email
    Form available online
  • FAQ
    Yes

Final Word

Although Phonak isn’t one of the most affordable hearing aid providers, its products offer a wide range of features that make life easier for individuals with hearing loss. If Phonak wasn’t a good hearing aid manufacturer, their company wouldn’t have one of the longest traditions in the industry.

Aside from designing a wide range of hearing aids, Phonak also devotes time and resources into innovative technologies that will further improve the quality of life of those with hearing impairments.

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aneeca
Aneeca Younas
author

Aneeca is a senior writer with years of experience in the health and lifestyle industry. She started her career writing for a lifestyle magazine. Aneeca wrote many articles on health and quality of life, which made her understand the importance of using tools to help improve overall wellness. Today, she's dedicated to writing high-quality health and lifestyle guides.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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