Phonak Review
In-ear, behind-the-ear, lyric & in-canal aidsOffers both traditional & rechargeable devices
Smartphone app available
Advanced technology used
Wide selection of hearing aids
Pros & Cons
- Bluetooth connectivity
- Rechargeable batteries
- More expensive compared to competitors
- Available only through official distributors
Plans & Pricing
Phonak currently offers 10 different types of hearing aids, specifically designed for different degrees of hearing loss, healing aid style, and other factors that patients find important.
Overview
Phonak is a Swiss hearing aid provider, and it has a tradition that lasts more than 75 years. Today, Phonak is part of Sonova Holding AG.As a brand, Phonak manufactures a wide range of hearing aids designed for individuals with mild to profound hearing loss. After 2016, Phonak started manufacturing rechargeable hearing aids, while all the models before this year featured only replaceable batteries.
Available Devices
Phonak Audeo Lumity
Model name: Phonak Audeo Lumity
Description: The Phonak Audeo Lumity is the top choice when it comes to hearing aids from Phonak. It’s widely recommended by hearing care experts, not just because it helps users hear better, but because it offers amazing features that make everyday life easier.
Price: Up to $4,598 for pair, depending on the provider
Monthly cost: none
Battery life: up to 24 hours per charge
Type of hearing aid: receiver-in-canal (RIC)
Bluetooth: yes
Trial: depending on the provider
Warranty: standard 1-year warranty
Shipping: depending on the provider
Financing: depending on the provider
Customer service channels: depending on the provider
Remote adjustment: yes
Water resistance: yes
Speech and noise features: yes
Special features: fully rechargeable batteries, waterproof, 8 different color options
Accessories: TV connectors, discrete microphones, remote controls, batteries, and replacement chargers
Phonak Virto Paradise
Model name: Phonak Virto Paradise
Description: The Virto Paradise is a custom-made hearing aid that offers supreme sound quality and Bluetooth connectivity. The fact that the Virto Paradise is designed to fit your ears perfectly, you won’t have any issues with comfort. This hearing aid also offers amazing speech features that make conversations far more enjoyable.
Price: Up to $4,598 for pair, depending on the provider
Monthly cost: none
Battery life: up to 24 hours on a single charge
Type of hearing aid: in-the-ear (ITE)
Bluetooth: yes
Trial: depending on the provider
Warranty: standard 1-year warranty
Shipping: depending on the provider
Financing: depending on the provider
Customer service channels: depending on the provider
Remote adjustment: yes
Water resistance: yes
Speech and noise features: yes
Special features: custom-made shape, universal connectivity, speech enhancer
Accessories: TV connectors, discrete microphones, remote controls, batteries, and replacement chargers
Features and Functionality
Aside from helping users hear better, there are many features that Phonak devices offer that increase the quality of life.
Types of Models
Until 2016, all Phonak models used replaceable batteries, while newer Phonak models use rechargeable batteries that eliminate the need for costly and complicated battery replacements. Phonak also designs its products for a wide variety of customers, so users can choose between behind-the-ear, in-the-ear, receiver-in-canal, and extended wear models.
Additional Accessories
Accessories are great additions for hearing aids, especially because they can significantly improve the effectiveness of the aids. Phonak offers several accessories for its models, including TV connectors, discrete microphones, remote controls, batteries, and replacement chargers.
How to Purchase
Unlike most hearing aid manufacturers, Phonak only sells its hearing aids through their official providers. Each of the providers has their own policies that Phonak doesn’t control, so you might get extended warranty or a free trial at one of the providers while the others won’t offer the same. The same applies for the prices and financing.
Brand App
Phonak currently offers 4 different smartphone apps for its users. They’re called MyPhonak, MyPhonak Junior, MyRoger Mic, and MyRoger Coach. Each of the apps is designed for a specific group of hearing aid users. The MyPhonak app is used for personalizing and adjusting hearing aids, as well as connecting to your hearing care professional.
The MyPhonak Junior is designed similarly as the MyPhonak app, but with added features that allow parents to control what their kids can do with their hearing aids. This app is great for busy parents that need to set appointments with hearing care experts for their kids often.
The MyRoger Mic app is made specifically to help adjust and customize your microphone, while the MyRoger Coach app allows users to select between several hearing options, offers help with using the microphone in different situations, and even offers translation for a few languages.
Ease of Use
Phonak hearing aids are simple to use, however, the brand app that’s available for every hearing aid makes it even easier to set up and adjust your hearing aids to your personal preferences.
In order to get Phonak hearing aids, visiting a hearing care expert is mandatory.
Set Up & Activation Process
Although Phonak offers a free online hearing test on their official website, it’s mandatory to visit a hearing care expert for a full hearing checkup. If you decided on getting Phonak hearing aids, make sure you visit a hearing care specialist that’s also a Phonak hearing aid provider.
The price, financing options, and delivery depends on the provider, and Phonak doesn’t have any control over these aspects.
The brand app, aside from letting you manually adjust your hearing aids, is connected to your hearing care expert who can monitor the condition of your hearing remotely.
Customer support
Regarding help and support, Phonak only offers instructions, how to guides, and frequently asked questions on their official website. All the help and support is available through the official supplier of Phonak hearing aids.
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Email
Form available online -
FAQ
Yes
Final Word
Although Phonak isn’t one of the most affordable hearing aid providers, its products offer a wide range of features that make life easier for individuals with hearing loss. If Phonak wasn’t a good hearing aid manufacturer, their company wouldn’t have one of the longest traditions in the industry.
Aside from designing a wide range of hearing aids, Phonak also devotes time and resources into innovative technologies that will further improve the quality of life of those with hearing impairments.
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