Eargo Review
45 day return policy to try the device outHighly discreet, in-ear hearing devices
Rechargeable batteries with all devices
Professional lifetime customer support
Discreet design
Pros & Cons
- Innovative hearing technology
- Up to 2 years warranty
- Financing available
- Not designed for severe hearing issues
- Most devices are not waterproof
Plans & Pricing
Eargo, founded in 2010, offers four different hearing aid models that range in price with monthly financing available.
Overview
Eargo is one of the younger hearing aid manufacturers that was founded in 2010. The Eargo brand is known for its high-quality hearing aids, and innovative design. The Eargo hearing aids were modeled based on a fishing fly with soft silicone fibers holding the aid in place. Because the hearing aid is made from silicone fibers instead of traditionally shaped silicone, the design fits most ears, and it allows for air circulation that significantly increases comfort.
Available Devices
Eargo 7
Model name: Eargo 7
Description: The Eargo 7 is the top-of-the-line hearing aid from Eargo. It’s extremely discreet and offers amazing features that allow users to work out without having to remove their hearing aid. It’s also fitted with a rechargeable battery that allows users to charge their hearing aids even on the go.
Price: $2,950
Monthly cost: none
Battery life: Up to 16 hours on a single charge
Type of hearing aid: ITE (in the ear)
Bluetooth: Yes
Trial: Yes
Warranty: Yes, 2-year
Shipping: Yes
Financing: Yes
Customer service channels: Phone
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity, water and sweat resistance
Accessories: Replacement petals, flexis, mic caps, cleaning tools, chargers, cables and adapters
Eargo 6
Model name: Eargo 6
Description: The Eargo 6 is the second most expensive product from this hearing aid provider. It features Sound Adjust technology that automatically optimizes the soundscape depending on the environment the user is in. Background noise is reduced which allows users to hear conversations much easier.
Price: $2,450
Monthly cost: none
Battery life: Up to 16 hours
Type of hearing aid: ITE
Bluetooth: Yes
Trial: Yes
Warranty: Yes, 1-year
Shipping: Yes
Financing: Yes
Customer service channels: Phone
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity, water and sweat resistance
Accessories: Replacement petals, flexis, mic caps, cleaning tools, chargers, cables and adapters
Eargo 5
Model name: Eargo 5
Description: The Eargo 5 is known for its flexibility when it comes to personalization. It offers digital sound features, and it’s the entry-level version. Users can connect the Eargo 5 to their smartphone and adjust the setting with a simple tap on the screen. The Eargo 5 is also compatible with the wireless charger.
Price: $1,950
Monthly cost: none
Battery life: Up to 16 hours
Type of hearing aid: ITE
Bluetooth: Yes
Trial: Yes
Warranty: Yes, 1-year
Shipping: Yes
Financing: Yes
Customer service channels: Phone
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity, water and sweat resistance
Accessories: Replacement petals, flexis, mic caps, cleaning tools, chargers, cables and adapters
Eargo Neo HiFi
Model name: Eargo Neo HiFi
Description: The Eargo Neo HiFi offers incredible sound quality, and its designed for advanced noise reduction and feedback cancellation. The Flexi Tetrapalms allow the device to seamlessly float inside the ear, letting in natural airflow and sound for a natural hearing experience. The Eargo Neo HiFi package includes two devices, a charger, two large and two regular sized flexi tetrapalms, regular flexi fibers, a wax guard, USB-C cable, USB plug, and a cleaning brush. Users can also connect their Eargo Neo HiFi devices with the Eargo mobile app.
Price: $1,650
Monthly cost: none
Battery life: Up to 16 hours
Type of hearing aid: ITE
Bluetooth: Yes
Trial: Yes
Warranty: Yes, 1-year
Shipping: Yes
Financing: Yes
Customer service channels: Phone
Remote adjustment: Yes
Water resistance: Yes
Speech and noise features: Yes
Special features: Bluetooth connectivity, water and sweat resistance
Accessories: Replacement petals, flexis, mic caps, cleaning tools, chargers, cables and adapters
Features and Functionality
Being that hearing aid products such as the ones from Eargo play a significant role in improving quality of life, it’s expected them to offer different features and functionality options. Each Eargo model offers a number of features that users find helpful.
Types of Models
All available Eargo models are fitted with rechargeable batteries. This eliminates the need for frequent battery replacements, but also allows the user to charge their hearing aid on the go if needed.
Additional Accessories
Eargo offers a wide variety of additional accessories, both for current and previous Eargo models. Some of these include petals, flexis, mic caps, cleaning tools, chargers, cables, and adapters.
Petals and mic caps should be replaced around every two months, and ear wax and other debris should be cleaned from the hearing aid on a daily basis to maintain excellent sound quality.
How to Purchase
Purchasing Eargo hearing aids is possible in two different ways – online or by visiting one of hundreds of showrooms that offer Eargo hearing aids. If you decide to purchase Eargo products online, it’s recommended to start with the fit and feel kit first to make sure you’ll be comfortable wearing them. Once you’re sure that the Eargo design is good for you, you can select one of few options and order online. If you decide to go to a showroom, one of the hearing experts will make an assessment and recommend a specific Eargo model that will best suit your needs. Financing is available for both online and in-person purchases.
Brand App
There are currently two brand apps available from Eargo. The first app named “Eargo” is made specifically for the Eargo 7, 6, and 5 hearing aids, while the second one named “Eargo Neo HiFi” is made for the Neo HiFi hearing aids. Each offers specific adjustment options for the models they’re made for.
Ease of Use
Setting up and using your new Eargo hearing aids is simple – all you need to do is correctly insert the hearing aid and turn them on. Every package contains a guide, and you can also find them online. No prescription is required, however, you’ll need to do a hearing screening first.
Purchasing any Eargo hearing aid can be done either online or through one of many official distributors. The user needs to take a hearing screening first, either online via the Eargo website or in-person. Once you have the results, one of the hearing experts will recommend the right Eargo model that will suit your needs. If you place an order online, your hearing aid will be shipped within one business day, and delivered to your door withing 2 to 5 business days via USPS First Class Service.
Customer support
Help and support for Eargo products is available by phone, or by reading some of the available guides on the Eargo website. When it comes to phone support, users claim that they’re extremely helpful, no matter what kind of questions they had. Phone support is available from 8am-8pm Central Time, Monday to Friday and Saturdays 8am-5pm Central Time.
If you don’t need immediate assistance, you can also find a wide variety of video tutorials on the Eargo website, as well as a blog section that may answer your questions.
Final Word
Eargo has a limited product portfolio, but a powerful one. Each of the models is designed with different kinds of features and capabilities, with many essential features being common for all of the products. The design is simple, yet innovative, and the hearing aids are practically invisible. Not only do they improve quality of life, but they boost the user’s confidence by being so discreet.
What users love most about Eargo is that this brand offers lifetime support for each of their products, and a responsive customer support system. The only downside is that Eargo doesn’t offer hearing aids for users with severe and profound hearing issues.
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