Hear.com Review

flag Over 100 discreet devices to choose from
  • Award-winning customer service with 385,000+ satisfied customers

  • Bluetooth connectivity available

  • Trial with money back guarantee

  • Expert hearing care from $139/mo.

Pros & Cons

  • One-time purchases & monthly plans are both available
  • Different types and grades of hearing instruments available
  • A comprehensive FAQ section and useful articles
  • Those without a hearing test must visit a partner provider to get one
  • Pricing quotes are only available after contacting an agent
  • You only chat with an AI assistant in the chatbot feature

Plans & Pricing

The platform offers a trial that lasts for 45 days. During that time, you can try their services and see if the hearing aid chosen is the right fit for you. There aren’t device prices listed, but rather examples of monthly financing plans for different device levels.

For example, you can expect to pay a mid-level hearing device $139 monthly per pair. These devices work well for watching TV and talking in small groups. But if you go into crowds, you’ll appreciate an Advanced hearing device, which costs $169 monthly per pair. Finally, you can get a Premium hearing instrument if you pay $199 monthly. You can expect it to perform well and secure optimal speech clarity even in the most demanding environments. Different financing options might be available depending on your credit score and whether you are eligible for special discounts.

The information revealed by discussing things with a chatbot indicates that you can also get hearing aids for as little as $98 per month with a 36-month financing plan. It’s possible to make upfront purchases, which start at $3,500. But the entire point is to find a personalized quote for you, so you are encouraged to talk to an agent.



Hear.com is a platform offering online-based hearing care and helps customers pick the most suitable devices to help their hearing loss issues. Since 2012, the company has helped over one million people in different countries. Hear.com employs over 1,000 hearing specialists and 5,000 partner audiologists, and it’s owned by WS Audiology. Our review discusses all details related to using this provider’s services. Here’s what you should know before choosing to do business with hear.com!


  • "Price"
    8 /10
  • "Features"
    7 /10
  • "Ease of Use"
    7 /10
  • "Help and Support"
    7.5 /10

Available Devices

Types of Models

Unfortunately, there isn’t much information available regarding the available brands and manufacturers at Hear.com. The company mentions that it works with leading manufacturers and aims to find the best option for each user. Let’s see a brief overview of some devices mentioned on the site.

Horizon Go AX

Horizon Go AX is a hearing aid made by this company in an effort to deliver an instrument that will take hearing improvement to the next level. This model uses AX technology, which has two different processors to separate background noise and speech. Thanks to that, you hear each word better and can focus on the other party participating in the conversion. The design is modern, and the hearing aids go behind your ear.

If you activate the Panorama mode, you can hear sounds from all directions, which is great for outdoors. Bluetooth connectivity ensures you can connect Horizon Go AX to a smartphone, TV, and other devices. You can download the Horizon app for better performance, and the batteries are rechargeable.

Horizon Mini X

It’s a completely-in-canal hearing aid that offers a virtually invisible design while delivering optimal sound performance. You can filter out background noise and boost speech by simply pressing a button if you need to focus on the person you are talking to, which works well even in crowded environments.

Horizon Mini X has a soothing relax mode, which allows you to play relaxing sounds if you need to isolate yourself from the environment. The Horizon app makes it easy to control the volume remotely. These are battery-powered devices, so you need to monitor when you might need a replacement.

Features and Functionality

According to the pricing explanation, all devices offered by Hear.com come with a related smartphone app and Bluetooth technology to connect to other devices, and most have rechargeable batteries. You can expect features like 360-degree natural sound, noise reduction, and speech clarity with all devices.

However, only some models will have automation, machine learning and artificial intelligence features. These advanced details improve adaptation to different environments to secure better performance.

Ease of Use

The option to receive customized quotes isn’t exactly the easiest approach available. While the company claims they want to find the best offer for you, that also means you only get pricing quotes from an agent, which gives them a lot of wiggle room to negotiate.

Other than that, hear.com is fairly simple to use. The website is intuitive and easy to navigate. You’ll need to visit a partner provider, so the service isn’t completely online-based.

The entire process is done in only three steps and they include the following:

  1. Speak to a specialist. After completing the questionnaire on the hear.com website or getting in touch with an agent, you can consult with a specialist on the best solution for your hearing.
  2. Take a hearing test. If you don’t have one, the company will refer you to the nearest Partner Provider to get a hearing test. You need to pay for it, but these costs are lowered if you choose to buy a hearing instrument via hear.com.

Receive your device. You’ll receive them in a risk-free trial to see if they are a good choice for you.

Customer support

Customer support works from 8 AM to 8 PM EST if you choose to contact them over the phone. Here’s more information on possible ways to get in touch with the agents:

  • Email
  • FAQ
  • Blog

Final Word

Hear.com essentially works like any other hearing aid store, but the difference to some competitors like Yes Hearing is that this isn’t completely online-based. After completing a form, you get referred to a partner provider in your vicinity. Only after you visit them can you purchase the recommended product.

The pricing is solely available upon request, but the good news is that agents will try to offer customized quotes. You can pay for a hearing aid set at once, but the company also works with major financial plan providers to secure monthly payments. Hear.com has helped over a million clients during its first decade of existence, so it has a long tradition. If you like a personalized approach and don’t mind taking a hearing test at a partner provider, don’t hesitate to give them a shot.

This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
Aneeca Younas

Aneeca is a senior writer with years of experience in the health and lifestyle industry. She started her career writing for a lifestyle magazine. Aneeca wrote many articles on health and quality of life, which made her understand the importance of using tools to help improve overall wellness. Today, she's dedicated to writing high-quality health and lifestyle guides.

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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