Soundwave Review

flag App available for Android and iPhone
  • Easy customization

  • 1-year guarantee

  • Free shipping

  • Online hearing test available

Pros & Cons

  • Extensive accessory options
  • Excellent customer service
  • User friendly app
  • Bluetooth connectivity
  • Limited model choices
  • Non-rechargeable batteries
  • No Bluetooth streaming

Plans & Pricing

Soundwave Hearing is one of the younger companies on the OTC hearing aids market, and so far, it only offers one hearing aid model, however, there are a number of accessories you can get from this hearing aids provider.

Hearing Sontro
$849 for pair
Hearing Aid domes
From $19.99
Hearing aid receivers
From $49.99
Sport locks
From $19.99
Wax Guards
From $18.50
Hearing aid batteries
From $21.90
Cleaning brush
From $5.18
Hearing aid dryer dehumidifier
From $59.99
From $29.99


Soundwave Hearing is a rising player in the health tech sector, laser-focused on enhancing lives through improved hearing. Their flagship product, the Sontro® OTC Hearing Aid Model AI, is a feature-packed device available with an array of accessories and a complimentary otoTune® app. You can choose between two aesthetically pleasing colors: beige and grey.


  • "Price"
    8 /10
  • "Features"
    8 /10
  • "Ease of Use"
    8 /10
  • "Help and Support"
    8 /10

Features and Functionality

Designed for adults with mild to moderate hearing loss, Sontro OTC Hearing Aids are highly customizable. A brief three-minute test on the otoTune app, performed while wearing the aids, tailors the device to your unique auditory needs.

Types of Models

As of this review, Soundwave Hearing provides the singular Sontro OTC Hearing Aid Model AI. There is, however, buzz about an upcoming model featuring Bluetooth streaming capabilities.

Additional Accessories

Besides the core product, additional accessories like ear domes, receivers, cleaners, and more are available for purchase.

How to Purchase

Getting your hands on a Sontro OTC Hearing Aid is straightforward. You can either find them at select pharmacies or buy directly from the Soundwave Hearing website. The color options are grey and beige, and checkout is a breeze.

The otoTune App

This app, compatible with Android and iPhone devices, is an essential companion for Sontro OTC Hearing Aid users. It guides you through a quick hearing test and employs AI to customize your hearing experience.

Types of Models

At the moment of writing this review, Soundwave hearing offers only one type of hearing aid model – the Sontro. There are hints that a new model will be out soon, with advanced features and functions such as Bluetooth streaming.

Additional Accessories

Although Soundwave Hearing offers a single hearing aids model, there are a number of accessories that can be bought on the side, including domes, receivers, locks, cleaners, wipes, replacement batteries, battery cases, and more.

How to Purchase

Although the Sontro is an over-the-counter type of hearing aid, the only way you can get ahold of these aids is by ordering them directly through the Soundwave Hearing website. The process itself is pretty simple as you get to choose between black and beige colors, as well as additional accessories. Once you’ve selected all the products you need and added them to the cart, all that’s left is to choose the payment option and shipping address. The entire process can be done in just a few minutes, and your new Sontro OTC hearing aids will be on their way to your door.

Brand App

The mobile app that works with the Sontro OTC hearing aids is called the otoTune app, and users can download it to their Android or iPhone. The otoTune app is extremely helpful, and essential for users as it allows them to take a short three-minute hearing test and adjust their hearing aids accordingly. By doing so, artificial intelligence learns what are the best settings for each user, recommending specific settings for the best results.


  • Model: Sontro® OTC Hearing Aid Model AI
  • Price: $849 per set
  • Battery Life: Up to 6 days
  • Bluetooth: Available
  • Trial Period: None, but a 45-day risk-free money-back guarantee exists
  • Warranty: Standard one-year warranty
  • Shipping: Free
  • Financing: Available via Shop Pay
  • Customer Support Channels: FAQ, email, phone, and social media
  • Aural Rehab: One free month of Amptify DTx, featuring a virtual hearing coach visit and more
  • Insurance: Available
  • Water Resistance: Yes

Set Up & Activation Process

Setup is hassle-free. Simply connect your aids to your smartphone through Bluetooth and follow the app’s intuitive tutorial.

Ease of Use

The founders of Soundwave Hearing are capitalizing on the smartphone, offering a sleek, patented hearing solution at a highly competitive price point. With just your phone, you can customize your hearing settings from the comfort of your home—in a mere three minutes.

Customer support

When it comes to help and support regarding the Soundwave Hearing Sontro OTC hearing aids, the company has provided a few ways for users to get in touch and find assistance that they need. The fastest way to get support for your Sontro hearing aid is by calling Soundwave Hearing directly at 833-367-HEAR (4327). This way, you can get instant answers to any questions you might have about your hearing aids. Aside from calling, you can also reach out to Soundwave Hearing via email at, or by filling out the contact form directly on the website. The great thing about customer service is that they tend to send a response back within one business day. Other types of help and support include the FAQ section on the website you can reach by clicking here, by browsing the blog section if you click here, or by visiting one of Soundwave Hearing’s social media channels. You can find them on Facebook, Instagram, LinkedIn, YouTube, and Twitter.

  • Phone Support
    You can give them a call at 833-367-HEAR (4327)
  • Email
    You can send an email to
  • FAQ
    Product pages offer answers
  • Blog
    They maintains a blog

Final Word

Soundwave Hearing hasn’t been on the market for a long time, but it has proved that it’s rightfully placed on the top of the market by providing a simple and effective over-the-counter
hearing aid at an affordable price. The Company was founded in 2017, and since then, it has helped thousands of people gain confidence and improve their quality of life.

The Sontro hearing aid is powered by artificial intelligence and it’s one of the easiest hearing aids to set up and use on the market.

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Jovan Glisic

Jovan Glisic is an experienced writer in a wide variety of B2C topics, especially focusing on top rated products. When Jovan isn't busy writing, he likes to play with his dog, and passionately defeat his foes in video games!

We make the best effort to present up-to-date information; however, the terms of each offer can be revised according to the service provider’s discretion. The above shall not be considered as an expert or professional advice for any matter.

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