Audicus Review
45 day trial
RIC and CIC hearing aids available
Option of purchasing just one earbud
Multiple settings & listening environments
Pros & Cons
- Lifetime expert care included
- Frequent discounts offered
- Mobile app for easy adjustments
- Not the cheapest compared to competitors
- Limited livechat hours
Plans & Pricing
Audicus currently offers four different devices that you can buy upfront. They aren’t the cheapest compared to the competition since the basic Wave unit is available at $699 per ear. The most advanced option is $1,499 per ear, but these are high-quality devices that present good value for money.
A downside is that you can expect additional fees to appear during the ordering process. You need to pay extra for rechargeable batteries, remote control, partner mics, and the Audicus Protect plan that includes an extended warranty.
You get a 45-day trial with each device, and it starts from the moment you get the product. The earbuds need to be deemed in good condition by an agent to approve a refund. Different payment plans are available if you want to use installment payment options. Free shipping is included in the US for all products.
Audicus also has a special Audicus Plus subscription. It costs 89 monthly and it grants you new hearing aids every 18 months. The benefits include protection in case of damage or loss, all the accessories you need, and a dedicated phone number for support. The problem is there’s a setup fee that starts at $299, and it’s even higher for some models.
Overview
Audicus is a US-based company with headquarters in the United States. It specializes in manufacturing hearing aids that help customers with different degrees of hearing loss. You’ll find several models, including RIC and CIC hearing instruments, that are all available without a prescription.
Our detailed Audicus review reveals everything about the company and its leading products. If you are considering getting a hearing aid from this brand, read the following article first!
Available Devices
Audicus Wave
It’s an entry-level RIC hearing instrument that uses Bluetooth technology for connectivity purposes. The product is compatible with Apple devices and Android smartphones, and it supports making calls, listening to music, or watching TV.
Audicus Wave comes with hypoallergenic domes that are capable of removing any excess sounds. You can adjust from multiple environmental classification settings, such as noise, quiet, conversation in those conditions, and media control. Speech enhancement, noise reduction, and sound mapping are all available.
The waterproof rating of the Audicus Wave is set at IP68, while the battery life is typically around 18 hours if you pick the rechargeable option. The price is $699 per ear, which is reasonable for a basic model, and you can pick from four designs available.
Audicus Spirit
Spirit is available at $1,199 per ear, and you can choose from four different colors – beige, gray, black, and white. The hearing instrument is remotely adjustable, which is convenient, especially for new users. The receiver-in-canal technique works well, making Spirit good if you have moderate to severe hearing problems.
Two directional microphones detect speech, and there are 14 channels with four different listening environments. The auto-adaptive program adjusts to the surround you are in at the moment, while the Hearing Remote app comes with an equalizer. The average battery life is 18 hours if you pick the rechargeable option, and the instrument has an IP68 water resistance rating.
Audicus Omni
You could call this receiver-in-canal instrument the strongest hearing aid offered by Audicus. Omni is available at $1,499 per ear, and it has all the features like the previous models. That includes IP68 water resistance, 18-hour average battery life, app control, Bluetooth, and remote adjustability.
Everything is spiced up with the Speech Finder feature, an advanced programming algorithm that amplifies speech while reducing noise. Audicus Omni has multiple listening environments, it’s available in four different colors, and it’s excellent for those with moderate to severe hearing issues.
Audicus Mini
Audicus Mini is the latest product whose focus is on attracting as little attention as possible. It comes in two different color combinations – red and blue. You can only get it with batteries, so there’s no rechargeable option. Its average battery life is around 70 hours,
The CIC – completely in the canal – is how this instrument manages to remain small, with its dimensions being only 0.7×0.5×0.2 inches. It misses some features, such as water resistance and remote adjustability, but you can control it with the app. The price is $999 per ear, which seems a bit pricey for this model.
Additional Services & Products
During the purchasing process, you can choose accessories like a remote control for your hearing instrument, which improves the convenience of adjusting the volume. A partner mic is also available, but only with Spirit and Omni. It’s a clip-on mic to give to the person you are communicating with to ensure effortless communication.
Audicus Protect is an additional service that secures an extended 3-year warranty, clean and care services, and loss protection that offers a replacement device the first time you lose your hearing aid. Audicus Care kits delivered to your doorsteps are also available as an extra option, with wax guards, drying capsules and replacement rubber domes delivered to your doorstep every three months.
You can find power packs, charging cases, and other accessories available for separate purchases at the Audicus online store. Cash gift cards are available as a bonus to each buyer.
Features and Functionality
Audicus offers an online hearing test that includes answering five quick questions. Based on that, the provider will recommend a model to try. You can pick from battery-powered devices and rechargeable options, with the latter being a long-term investment if you don’t want to change batteries often.
Audicus has four different hearing aids available. Each option comes with a 2-year warranty and unlimited expert support during that time. Free shipping is available throughout the US, and you have 45 days to test the product as that’s the trial duration
Ease of Use
Hearing instruments are simple to use, and the apps are convenient, although you can also buy a remote control as an accessory. The battery indicator is a fine touch, and you’ll always recognize how charged your device is by the color. If it reaches red, it’s time to recharge, as the battery is under 10%.
The online hearing test offered by Audicus is convenient for getting a recommendation based on your current hearing condition. You don’t need a prescription for these hearing aids.
Before we continue, we remind you that there’s a setup fee if you pick the Audicus monthly membership plan. Each hearing instrument will come with a detailed manual that we suggest reading. It contains details on how to activate your aid.
You can turn on the device by holding the power button for five seconds. You have color codes to know which bud goes in each ear. Don’t forget to clean the device and ears before each use. Bluetooth pairing is necessary for most devices, so enter Settings and look for new devices to pair the hearing aid with your smartphone and start using it.
Customer support
Customer support operates from 9 AM to 7 PM ET, so you can’t contact them around the clock. Here’s more information on what you can expect from Audicus customer service:
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Phone Support
855-971-0451 -
Email
help@audicus.com
Final Word
Audicus does a good job at being an online-based hearing aid provider, offering hearing instruments at affordable prices and without a prescription. They are proud of their online hearing test, which helps you determine which hearing aid is the best choice for you.
Although prices vary significantly, Audicus is a bit more expensive than the competition, especially when you add all extra options during the ordering process. It’s still cheaper than products at an audiologist, and you don’t even have to buy the device upfront if you choose the membership plan.
Audicus hearing aids perform well and can improve your quality of life. Setting up the device and controlling it via the app or remote control is simple. Overall, Audicus devices seem like high-quality options if you need RIC or CIC hearing aids.
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