Go Hearing Review
Analog or digital audio processing
Rechargeable batteries with a long battery life
45-day money-back guarantee
No hidden or activation fees
Pros & Cons
- Excellent pricing for an OTC solution
- No setup, activation, or hidden fees
- A long-lasting battery that recharges quickly
- Barely noticeable when you wear them
- Wind and noise reduction features
- Bluetooth streaming is only available with the most expensive model
- Different volume button placement on the buds is a bit confusing
- Certain models have limited features
Plans & Pricing
Go Hearing offers a decent variety of hearing aids. For digital audio processing, you can choose between the ITE Go Prime option, priced at $299, or the Go Ultra option, which costs $499 per pair. There aren’t any hidden fees or activation charges, but you do get a 45-day trial period. You have that time to test the aids and see if they are the right choice.
Anyone can purchase Go Hearing devices since they don’t require a prescription. If you have an HSA account, you can use your FSA/HSA debit card to pay directly, or ask for reimbursement the same way as for dental work, eyeglasses, or any other medical expense.
Overview
Go Hearing is a brand that belongs to the hearX USA group, which has been around for years. This company established its OTC hearing aid offering in 2020 in 2022 and has quickly positioned itself in the market as a reliable OTC hearing aid manufacturer.
The brand offers three hearing devices at the moment, ranging from basic models to advanced hearing aids with Bluetooth streaming capabilities. Our following review discusses all devices, features, and functionality to help you see if Go Hearing is the right option for your needs!
Features and Functionality
All Go Hearing devices come with a rechargeable battery. Depending on the model, it lasts up to 30 hours, which is impressive. Here are some other notable features of this brand!
Behind-the-Ear or In-the-Ear Solutions
Go Hearing devices are available as over-the-counter products, so they don’t require a prescription. Depending on your preference, you can choose between the ITE hearing aids, including Go Lite and Go Prime or the BTE Go Ultra device.
Analog or Digital Audio Processing
Go Prime and Go Ultra models offer a 100% digital audio processor for better sound quality and clarity. You’ll find preset programs with different profiles, which increase versatility and make hearing devices suitable for different environments.
Bluetooth Streaming Capabilities
The feature is only available in the Go Ultra device, but it’s incredibly useful. It allows answering phone calls on your device, as well as streaming music, videos, or any other content. That adds a whole different layer to using Go Hearing devices and adds to the value for money.
Additional Accessories
You can purchase the Go Ultra Accessories kit, but make sure to pick the right model. Either way, you receive multiple small, medium, and large domes, as well as slim tubes for both buds. The kit includes a couple of cleaning brushes and wires and three packs of drying capsules. Another accessory to purchase is the Dehumidifier, which includes a drying jar and three blister packs of drying capsules.
Ease of Use
Go Hearing devices are ready to wear out of the box. All you need to do is take them out and place them inside or behind your ear, depending on the model. It’s easy to adjust the volume settings and begin using the device.
While there’s no classic app connectivity, the Go Ultra model is equipped with Bluetooth streaming capabilities. Thanks to that, you can listen to music and other media or answer phone calls.
Customer support
Customer support’s working hours are daily from 9 AM to 8 PM EST. During that time, you can expect quick replies from the staff. Agents are knowledgeable and helpful and ready to assist with any issue you might have regarding Go Hearing devices.
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Phone Support
You can give them a call at (302) 548-0914 during working hours. -
Email
You can send an email to support@gohearing.com. -
Video Tutorials
A lot of videos can be found on the their website. -
FAQ
FAQ is available on site -
Blog
They maintain a blog in their website.
Final Word
Go Hearing is a relatively new addition to the hearing device market, but it does many things right. For starters, it offers an excellent product selection for all price ranges. Whether you want a budget-friendly product or an advanced hearing aid with a digital processor and Bluetooth streaming, this brand has you covered. You only pay for the device once, and there aren’t any hidden fees.
All consumers are entitled to a 45-day trial and a money-back guarantee. Purchasing accessories like extra domes can add to the comfort of using the Go Hearing devices. Overall, the brand doesn’t offer truly professional solutions. However, if you are looking for a no-prescription hearing aid, these devices are great for everything from watching TV to talking to others.
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